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Dan & Sons 
Garage Enhancement LLC

Dan & Sons Garage Enhancement LLC

Customer Terms & Conditions

Idaho Contractor Registration #1681927
Phone: 208-991-7970
Email: operations@dansonsgarage.com

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These Terms & Conditions apply to quotes, proposals, contracts, and services provided by Dan & Sons Garage Enhancement LLC (“Dan & Sons,” “Contractor,” “we,” “us,” or “our”). By accepting a quote, signing a proposal, authorizing work, or submitting payment, the customer (“Customer,” “you,” or “your”) agrees to these Terms & Conditions together with the applicable quote, scope of work, change orders, disclosures, and warranty documents.
 

1. Scope of Work

Dan & Sons will perform the work specifically described in the accepted quote or proposal.

Any work, materials, repairs, preparation, removal, upgrades, or services not specifically identified as included in the accepted quote or proposal are excluded unless added through a written change order.
 

2. Existing Concrete and Site Conditions

Floor coatings are installed over existing concrete, and the condition of that concrete can affect the final appearance and performance of the coating.

Unless expressly stated otherwise in writing, Dan & Sons does not guarantee that existing cracks, joints, imperfections, or underlying concrete movement will be permanently eliminated.

Cracks and joints may remain visible and may reappear if the underlying concrete moves after installation.
 

3. Moisture and Vapor Transmission

Moisture vapor transmission, hydrostatic pressure, groundwater, plumbing leaks, irrigation, drainage conditions, and other moisture sources may adversely affect coating adhesion and performance.

Dan & Sons may perform reasonable visual inspections or moisture testing when appropriate.

Unless a specific moisture-mitigation system and related warranty are expressly included in the quote, Dan & Sons does not warrant coating failure caused by excessive or concealed moisture originating within or beneath the concrete.
 

4. Color, Flake, Texture, and Finish Variations

Samples, photographs, printed materials, and digital displays are intended to provide an approximation of the finished product.

The final appearance may vary due to:

  • Lighting conditions

  • Concrete characteristics

  • Flake distribution

  • Application technique

  • Surface texture

  • Material batch variation

  • Screen or print color differences

Reasonable variations are considered normal and are not considered defects.

Customer is responsible for approving color, flake blend, texture, and finish selections before materials are ordered or installed.
 

5. Customer Responsibilities

Customer agrees to:

  • Provide safe and reasonable access to the project area.

  • Remove vehicles, personal belongings, and other items from the work area unless removal is specifically included in the quote.

  • Protect or remove fragile, valuable, or sensitive property.

  • Provide reasonable access to electricity and water when necessary.

  • Inform Dan & Sons of known leaks, flooding, moisture issues, previous coating failures, chemical spills, structural movement, or other known conditions.

  • Keep children, pets, occupants, and unauthorized persons away from the work area.

  • Follow all written cure-time, maintenance, and use instructions.

Dan & Sons is not responsible for damage caused by premature use of the project area.
 

6. Scheduling and Delays

Start and completion dates are estimates unless specifically guaranteed in writing.

Work may be delayed or rescheduled due to circumstances including:

  • Temperature

  • Humidity

  • Weather

  • Moisture

  • Material availability

  • Equipment issues

  • Unsafe conditions

  • Customer-caused delays

  • Change orders

  • Unexpected substrate conditions

  • Events beyond our reasonable control

Dan & Sons will make reasonable efforts to communicate material scheduling changes.
 

7. Hidden or Unforeseen Conditions

If concealed or unforeseen conditions are discovered that materially affect the cost, safety, schedule, or feasibility of the work, Dan & Sons may temporarily stop the affected work.

Additional work required because of those conditions may require a written change order.

Dan & Sons is not obligated to perform materially different or additional work without appropriate authorization.
 

8. Change Orders

Changes requested after acceptance of the original quote must be approved in writing.

Approved change orders become part of the project agreement and may change both the contract price and project schedule.
 

9. Pricing and Payment

The Customer agrees to pay the price stated in the accepted quote together with any approved change orders. The payment schedule will be stated in the quote or proposal.

Unless otherwise stated, final payment is due upon substantial completion of the contracted work. If Customer believes work is defective or incomplete, Customer must provide Dan & Sons
a reasonable opportunity to inspect and address the concern. Dan & Sons may suspend work for nonpayment where permitted by applicable law.
 

10. Deposits and Project-Specific Materials

After acceptance of the project and expiration of any applicable cancellation period, Dan & Sons may reserve labor, purchase materials, schedule equipment, and incur other project-specific costs.

Any applicable deposit, cancellation charge, material charge, or restocking fee will be identified in the quote, proposal, or applicable project documentation and applied only as permitted by law.

Nothing in these Terms waives a cancellation right that cannot legally be waived.
 

11. Subcontractors

Dan & Sons may use qualified subcontractors or specialty contractors to perform portions of the project.

Dan & Sons remains responsible to the Customer for the contracted scope of work.

Where required by Idaho law, qualifying subcontractors, material suppliers, and rental-equipment providers will be identified in the applicable residential completion disclosure.
 

12. Permits and Private Restrictions

Responsibility for permits and inspections will be determined by applicable law and the written scope of work.

Customer is responsible for notifying Dan & Sons of any applicable:

  • HOA requirements

  • Condominium association requirements

  • Property-management rules

  • Landlord requirements

  • Architectural restrictions

  • Other private property restrictions

Additional work required to comply with previously undisclosed restrictions may result in additional charges.
 

13. Property Protection and Damage

Dan & Sons will exercise reasonable care while performing work.

Dan & Sons is not responsible for:

  • Pre-existing damage

  • Concealed defects

  • Structural movement

  • Concrete movement

  • Deteriorated surfaces

  • Damage caused by Customer

  • Damage caused by occupants

  • Damage caused by pets

  • Damage caused by vehicles

  • Damage caused by other contractors

  • Damage caused by unrelated third parties

Customer should remove or protect fragile, valuable, or sensitive items from areas near and within the work area. Dan & Sons will make every reasonable effort to avoid damaging personal items within the work area, however is not responsible for missing or damaged personal property.
 

14. Cure Time and Use of Finished Coatings

Customer must follow all cure-time and use instructions provided by Dan & Sons.

Restrictions may apply to:

  • Foot traffic

  • Vehicle traffic

  • Heavy equipment

  • Furniture

  • Water exposure

  • Chemicals

  • Cleaning

  • Rubber mats

  • Storage

  • Other uses of the coated surface

Premature or improper use may damage the coating and may exclude resulting damage from warranty coverage.
 

15. Warranty

Any warranty provided by Dan & Sons will be described in the applicable quote, proposal, or separate warranty document.

Unless expressly stated otherwise, warranty coverage applies only to defects attributable to covered workmanship or coating-system performance within the stated warranty period.

Warranty coverage does not include damage or failure caused by:

  • Concrete cracking or movement

  • Structural movement

  • Settlement

  • Moisture vapor transmission

  • Hydrostatic pressure

  • Flooding or leaks

  • Chemical exposure

  • Abuse or misuse

  • Impact damage

  • Excessive heat

  • Improper maintenance

  • Unauthorized repairs

  • Other contractors

  • Normal wear and tear

  • Conditions outside Dan & Sons' reasonable control

Customer must notify Dan & Sons promptly after discovering a potential warranty issue and allow reasonable access for inspection and corrective work.
 

16. Insurance

Dan & Sons maintains insurance applicable to its Idaho contractor registration.

Customers may request reasonable proof of applicable general liability insurance and workers’ compensation coverage as required by law.

Nothing in these Terms expands insurance coverage beyond the terms, exclusions, and limits of the applicable insurance policies.
 

17. Construction Liens and Lien Waivers

Idaho law may provide lien rights to qualifying contractors, subcontractors, material suppliers, and other parties who provide labor, services, or materials to improve real property.

For qualifying residential projects, Customer may have the right, at Customer's reasonable expense, to require Dan & Sons to obtain lien waivers from qualifying subcontractors providing services or materials to Dan & Sons.

Required Idaho residential contractor disclosures will be provided separately when applicable.
 

18. Idaho Residential Contractor Disclosures

For qualifying residential construction projects, including certain projects exceeding $2,000, Dan & Sons will provide the disclosures required by applicable Idaho law.

These may include information regarding:

  • Lien waivers

  • Contractor insurance

  • Workers’ compensation coverage

  • Extended title insurance

  • Surety bonds

  • Qualifying subcontractors

  • Material suppliers

  • Rental-equipment providers

Required disclosures may require a separate Customer acknowledgment or signature.
 

19. Home Solicitation and Cancellation Rights

Certain contracts entered into at a Customer's residence or another location away from Dan & Sons' regular place of business may be subject to federal or Idaho home-solicitation or door-to-door cancellation requirements.

Where applicable, Dan & Sons will provide the Customer with the required cancellation notice and cancellation forms.

Nothing in these Terms limits any cancellation right provided by applicable law.
 

20. Customer Complaints and Opportunity to Correct

Customer agrees to promptly notify Dan & Sons in writing of any concern involving workmanship, materials, property damage, or project completion.

Customer will provide Dan & Sons with a reasonable opportunity to inspect and, where appropriate, correct the claimed issue before engaging another contractor to perform corrective work, except where immediate action is reasonably necessary to prevent additional damage.
 

21. Limitation of Certain Damages

To the fullest extent permitted by law, Dan & Sons is not responsible for indirect, incidental, special, consequential, or speculative damages arising from project delays, temporary loss of use, lost business, or similar consequential losses. Nothing in this section limits rights or remedies that cannot legally be waived or limited.
 

22. Dispute Resolution

The Customer and Dan & Sons agree to make a good-faith effort to resolve disputes directly before initiating litigation whenever reasonably practicable.

Nothing in these Terms prevents either party from pursuing emergency relief, lien rights, collection remedies, or other rights available under applicable law.
 

23. Governing Law

These Terms & Conditions and all project agreements are governed by the laws of the State of Idaho.
 

24. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
 

25. Entire Agreement

The accepted quote or proposal, these Terms & Conditions, approved change orders, applicable warranty documents, and required disclosures constitute the agreement between Dan & Sons and the Customer regarding the project.

Verbal statements, promises, or changes are not binding unless incorporated into a written agreement or approved written change order.
 

Acceptance

By signing a Dan & Sons quote or proposal, electronically accepting a quote, authorizing work, or otherwise entering into a project agreement with Dan & Sons Garage Enhancement LLC, Customer acknowledges that Customer has had the opportunity to review these Terms & Conditions and agrees to be bound by them together with the applicable project documents.

Dan & Sons Garage Enhancement LLC
Idaho Contractor Registration #1681927
208-991-7970
operations@dansonsgarage.com

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